Privacy Statement

Data Encryption Systems Limited (DES) respects the privacy of our customers, business partners and other visitors to our websites. We recognise the need for appropriate protection and management of your personal information that you provide to us. DES has therefore established this Privacy Statement to assist you to understand what information we collect and how that information is used. This Privacy Statement applies to data collected by DES through the DES websites and other webpages which we operate and in which we post a direct link to this statement.

Personal information, what does DES collect?

On our websites you can request information, obtain support, services and device drivers. Personal information for the purpose of this Privacy Statement is information that identifies or can be used to identify a specific individual. DES may collect information about individuals such as their name, address, telephone number or email address, and contact preferences. Personal information collected online may be supplemented with information you provide to DES through other DES services.

How does DES use personal information?

DES will use personal information to communicate with you, to deliver products services to you, to bill you for products services you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes.

With whom does DES share personal information?

Absolutely nobody. DES does not share information about our customers or anybody who accesses the DES website with any other person or corporate identity. Your details are safe with us.

Choice & Consent

DES does not require that customers, business partners or non-employee visitors to DES websites provide DES with personal information. The decision to provide personal information is voluntary. If you do not provide the personal information requested, however, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.

Access to and accuracy of your information

DES strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain data accuracy. We will provide you with access to your information, and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. DES will not process personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorised by the individual, as required by applicable law.

Security of Personal Information

DES is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, DES employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, all personal data as defined in this Statement is limited to those individuals and agents having a need to know.

Logging and Cookies

As is true of most websites, DES collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the DES website, the files visited, the time spent in each file, and the time and date of each visit. DES also uses cookies on some of its websites. Cookies are identifiers that can be sent from a website via your browser to be placed on your computer. Thereafter when you visit a website, a message is sent back to the web server by the browser accessing the website. You may elect not to accept cookies by changing the designated settings on your web browser. However, not utilising cookies may prevent you from using certain functions and features of websites. The information we collect and analyse may be used to improve our service to you and personalise your web-browsing experience, such as by gaining a better understanding of your interests and requirements regarding our website. Cookies are linked to your personal information, such as your email address or password. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

Links to Non-DES Websites and Third Parties

The DES operated websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the DES website. DES does not control those sites or their privacy practices, which may differ from DES policy. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the DES Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with DES; that sharing is governed by that third-party company’s privacy policy.


DES will engage in periodic self-assessment to verify that it continues to be in compliance with this Privacy Statement.

Contact Information

If you have any questions regarding this Privacy Statement or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing for the attention of: General Manager
Data Encryption Systems Limited
34 Thomas Street
Taunton Somerset TA2 6HB
United Kingdom

Changes to this Statement

DES will review and update this Statement periodically and will note the date of its most recent revision above. If we make material changes to this Statement, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. Should we undergo any sort of corporate reorganisation in the future, you agree that we may provide your information to the resulting entity in which case we will follow these change procedures. We encourage you to review this Privacy Statement frequently to be informed of how DES is protecting your information.

Privacy Statement